Frequently asked questions


WHAT ARE WALL STICKERS?
Wall stickers, which are also known as wall decals, wall tattoos, wall transfers or wall art are applied to a range of surfaces for decorative purposes. Our wall stickers are made from very thin but highly adhesive vinyl material. The material’s properties result in a finish that gives the impression that the design has been painted onto the wall itself.


DO YOU OFFER CUSTOM WALL STICKERS?
Yes we do! Please get in touch with us with your enquiry.


WHERE CAN I APPLY WALL STICKERS?
Our wall stickers can be applied to any flat and smooth surface including painted and wallpapered walls, tiles, plaster, smooth concrete, wood, metals, plastic and glass.


CAN I APPLY WALL STICKERS IN A BATHROOM?
Yes, but exposure to moisture can shorten the overall life expectancy of the adhesive. Ensure that you apply the graphic on to a clean and dry flat non-porous surface and generally speaking they will remain adhered for as long as you want them.


CAN I CLEAN MY WALL STICKERS?
Our wall stickers can be wiped clean using a baby wipe or lightly damp cloth. However we do not recommend aggressive rubbing or the use of cleaning chemicals, as this may cause damage.


DO I NEED TO WAIT AFTER PAINTING?
We recommend that you wait 4-6 weeks between painting and applying your wall sticker. Even though the wall may feel dry to the touch, the paint will not fully cure (achieve its full strength) and early application can cause the wall sticker to peel and remove paint.


ARE WALL STICKERS RE-POSITIONABLE?
Our wall stickers are not reposition-able and are only suitable for one time application.


WILL WALL STICKER DAMAGE MY WALLS?
All our products available through our website are made from industry recognised removable material, however we can not guarantee that damage wont be caused due to the vast amount of variables that are out of our control. We recommend you test the material on your wall before applying the whole graphic. Kiddy Sticks are not liable for possible damage to surfaces.


CAN THE WALL STICKERS BE REMOVED?
All of the products purchased directly from the website are produced on removable material. The easiest method of removal is to gently heat the graphic with a hair dryer in order to soften the adhesive so that you can carefully peel it from the wall. Kiddy Sticks are not liable for possible damage to surfaces.


WHAT IS THE AVERAGE TURN AROUND?
Kiddy Sticks aims to complete all bespoke projects in 7 working days (Monday to Friday inclusive), unless otherwise stated by a member of our team. The 7 working day period for custom orders begins only when the client has approved final artwork and until such time the order and its turnaround time will be unspecified. Delivery time is in addition to the average production turnaround and this must be considered before placing an order.


WHERE DO YOU SHIP?
We ship our unique wall stickers to anywhere in the world using Royal Mail postal service. However, express shipping options are also available at an additional cost.


CAN I RETURN THE WALL STICKER FOR A REFUND?
Kiddy Sticks offers a 14 day returns policy that commences on the date an order is placed. To be eligible you must return the item unused and in the same condition in which you received it. The product must also be in its original packaging. Please see our returns policy for full details.